Shipping policy

BETTERNOUGH Shipping Policy

At BETTERNOUGH, we strive to ensure your shopping experience is as seamless as possible. Here’s everything you need to know about our shipping policy:

Handling Time

• Processing Time: We handle all orders within 1-3 business days before shipping from our warehouse.
• Exclusions: Please note that we do not ship on weekends and holidays.

Shipping Locations

• US Shipping Only: We ship to all locations within the contiguous United States.
• Non-Contiguous US: We do not ship to Alaska, Hawaii, Puerto Rico, and the US Virgin Islands.

Free Shipping

• US Buyers: We offer free shipping to all buyers within the contiguous United States.

Restrictions

• No PO Boxes: We do not ship to PO Boxes or APO/FPO addresses.
• No International Shipping: We currently do not offer international shipping.

Shipping Rates

• Determination: Shipping rates are calculated at checkout based on the weight of your package and delivery location.

Returns

• Return to Sender: If a package is returned to us as "Return To Sender," we will automatically refund your original form of payment.

Thank you for choosing BETTERNOUGH. If you have any questions about our shipping policy, please contact our customer service team.